Trade Maximus Warranty & Liability Disclaimer

At Trade Maximus, we are committed to offering high-quality products and exceptional customer service. We understand the importance of customer satisfaction and stand behind our products with a limited warranty. However, we must also outline the following terms and conditions to protect Trade Maximus from unnecessary liability and ensure clarity in the event of any warranty claims.

1. Warranty Coverage

Trade Maximus offers a limited warranty on select products, covering defects in materials or workmanship under normal use. This warranty is valid for a period of 30 days from the date of purchase unless otherwise specified in the product description.

2. Warranty Exclusions

The following conditions are not covered under this warranty:

  • Damage caused by improper installation, misuse, abuse, or negligence.
  • Accidental damage, including but not limited to falls, spills, or exposure to extreme conditions.
  • Wear and tear from normal use, including cosmetic damage such as scratches, dents, or discoloration.
  • Any modifications, repairs, or alterations made by anyone other than Trade Maximus or an authorized service provider.
  • Products that have been used outside of their intended purpose or have been tampered with.
  • Damages caused by natural disasters, accidents, or events beyond our control (force majeure).

3. Claim Process

To initiate a warranty claim, customers must:

  • Provide proof of purchase (receipt or order number).
  • Submit a description of the issue along with any supporting evidence (photos/videos, if applicable).
  • Follow the specific instructions provided by Trade Maximus customer support.

Please allow up to 10 business days for us to process your claim. We will assess the issue and determine the best course of action, which may include repair, replacement, or a refund, at our sole discretion.

4. Limitations of Liability

By making a purchase from Trade Maximus, you agree to the following limitations:

  • Trade Maximus is not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use any products sold through our store, including but not limited to lost profits, business interruption, or damage to property.
  • Trade Maximus will not be held responsible for any personal injury or death resulting from the use of any product purchased from our store unless caused by gross negligence or willful misconduct on our part.
  • The total liability of Trade Maximus under any warranty claim is limited to the purchase price of the product(s) in question. In no event will Trade Maximus be liable for any amount greater than the amount paid for the product(s).

5. Product Returns

If a product is deemed eligible for return under the warranty policy, it must be returned to Trade Maximus in its original condition, including all accessories, packaging, and documentation. Trade Maximus reserves the right to deny any return or exchange if the product shows signs of misuse or damage not covered by the warranty.

6. Third-Party Products

For products sold through Trade Maximus that are manufactured by third-party companies, the warranty terms may vary. In such cases, you must refer to the manufacturer's warranty policy for the specific terms, conditions, and coverage. Trade Maximus will assist in facilitating warranty claims with third-party manufacturers, but we do not assume responsibility for the warranty or its execution.

7. No Warranty for Certain Products

Certain products may be sold "as-is" or without any warranty. These products will be clearly marked on our website. In such cases, Trade Maximus offers no guarantees, and returns or exchanges will not be accepted unless required by law.

8. Modifications to the Warranty Policy

Trade Maximus reserves the right to amend or modify this warranty policy at any time, without prior notice. Any updates will be posted on our website and will apply to all future claims made after the update is posted.

By purchasing from Trade Maximus, you acknowledge and accept the terms and conditions outlined in this warranty policy. It is your responsibility to read and understand this policy before making a purchase.

If you have any questions or need further clarification, please feel free to contact our customer service team at support@trademaximus.com.

Check out our support page (click here)

Contact us via email: sales@tradedominus.com

Contact us via call: 508-263-0444

Contact us via contact form (click here)

Thank you for shopping with Trade Maximus!